The new WhatsApp Update 2021 update includes more details on how businesses use Facebook-hosted resources to store and manage their WhatsApp conversations. It also expands on how WhatsApp and Facebook partners offer integration across the Facebook Company.
What is changing?
1) Gathering Information
“WhatsApp should get or gather some data to work, give, improve, comprehend, tweak, backing, and market our Administrations, including when you introduce, access, or utilize our Administrations,” the refreshed arrangement peruses. We need certain information to deliver our Services and otherwise we will not be able to provide our services,” he added.
As part of its new policies, the mobile messaging platform will collect and process precise location data from a device of users.”Regardless of whether you don’t utilize our area related highlights, we use IP addresses and other data like telephone number territory codes to assess your overall area (e.g., city and country),” the stage said
3) Facebook connection
In its updated policies, WhatsApp also claims to work with third-party service providers and “other Facebook companies” to help it operate, provide, improve, understand, customize, support and market its services. “These organizations may give us data about you in specific conditions; for instance, application stores may give us reports to assist us with diagnosing and fix administration issues”.
“Your business partner using our Services may provide us with information about their contact with you. We require that each of these businesses comply with applicable law when providing us with any information,” WhatsApp said of its updated policy. “At the point when you message with a business on WhatsApp, remember that the substance you offer might be noticeable to a few people in that business.”
5) Communication Management
In addition, some businesses may work with third-party service providers (which may include Facebook) to help manage their communications with their customers. “For instance, a business may give such outsider specialist organization admittance to its interchanges to send, store, read, oversee, or in any case cycle them for the business,” the organization said
What doesn’t change?
The privacy and security of your private messages and calls does not change. . They are ensured by start to finish encryption, and WhatsApp and Facebook can’t read or hear them out. We will never compromise this security and record each chat label so you know our commitment.
Article on WhatsApp Update 2021 – Written by SarikaChhajer (Intern)